Frequently asked questions
Delivery, safety, payments and refunds — answered plainly. If yours isn't here, email [email protected] and a person will answer.
Ordering & delivery
What exactly does Twesocial sell?
Three things, all of them on X (formerly Twitter): followers, views, likes. We do not sell anything for any other platform. Being narrow is the point — X has been our only specialism since 2016, and we would rather do three things properly than thirty passably.
How do I place an order?
Open the page for the service you want, pick a package size, then paste the public link we ask for — your @handle for followers, or the post URL for views and likes. Add your email at checkout, pay, and that is the whole process. Packages start at $1.99.
How fast will my order start?
Delivery starts within 30 minutes of payment clearing. From there the order is drip-fed rather than dumped all at once, because a profile that gains thousands of followers in one minute looks exactly like what it is. Smaller packages typically complete within a day; the largest are spread over longer to keep the pace natural.
Do you need my X password?
No — and we never will. Everything we deliver is public-side engagement, so the only thing we need is a link anybody could already open: your public @handle, or the URL of a public post. If any provider asks you for your password, that is the moment to close the tab.
Which link do I give you?
It depends on the service. Followers are delivered to a profile, so we need your @handle. Views and likes are delivered to one specific post, so we need that post's URL — the one that looks like https://x.com/yourname/status/1234567890. Give us the wrong one and the order cannot run, so it is worth a second look before you pay.
How big an order can I place?
Package sizes run from 50 up to 500K units depending on the service. You can also place several orders — across different posts, or stacked on the same profile — and they run independently.
Safety & privacy
Is this safe for my account?
Here is what we actually do, so you can judge it: we never ask for or receive your password, we never log in as you, and nothing is ever posted, liked or sent from your account. Delivery comes from real, active accounts and is drip-fed to look like ordinary growth rather than a spike. What we cannot do is speak for X — moderation on the platform is theirs, not ours, and any provider who promises you otherwise is promising something they do not control. What we can promise is the 30-day refill guarantee below, because that one is ours to honour.
Will anyone be able to tell I used a growth service?
Nothing is announced. X does not notify your followers about where engagement came from, there is no badge, and nothing appears on your profile or in your timeline. The one thing that gives the game away is pacing, which is exactly why delivery is drip-fed rather than instant.
Will you post, follow, or message anyone from my account?
No. We have no access to your account and no way to act as you — we could not post from it if we wanted to. The order runs entirely on our side and arrives at the public profile or post you nominated.
Do followers or likes ever drop off?
Some fluctuation is normal on any account, bought or organic — accounts go inactive, and X runs periodic clean-ups. That is what the 30-day refill guarantee is for: if your count dips below what you ordered within 30 days of delivery, tell us and we top it back up free.
What do you do with my email address?
We use it to send your order confirmation and to answer you if something needs sorting out. We do not sell it, rent it, or pass it to anyone advertising at you. You can ask us to delete it at any time.
Payments & refunds
How can I pay?
Card (Visa, Mastercard, Amex), Apple Pay, Google Pay, PayPal and cryptocurrency. You choose on the payment page after checkout — every method lands at the same order.
Do you store my card details?
No. Payment is taken on our payment provider's own secure hosted page, which means your card number is submitted to them and never passes through — or is stored on — our servers. All we ever receive back is confirmation that the payment succeeded.
Can I get a refund?
There are two different remedies and it is worth knowing which applies. If engagement DROPS after we delivered it, that is a free refill within 30 days — not a refund. If the order FAILED — it never ran, or could not be delivered because of something on our side — that is a genuine refund of what you paid. Email us with your order details and we will tell you which one you are owed.
What currency are prices in, and what shows on my statement?
Every price on the site is in US dollars, and that is what you are charged — there is no separate currency conversion on our side, though your bank may apply its own. The charge appears under our payment provider's descriptor rather than anything that names a growth service.
Do you offer bulk pricing or a custom package?
The published ladder already discounts heavily as the quantity goes up — the largest packages carry the deepest per-unit saving. If you need a size or a schedule that is not on the list, email [email protected] and describe what you are after.
Account & support
How do I reach a human?
Email [email protected], or use the contact form. Support runs 24/7 and first replies typically land in under 2 hours. Include the email you ordered with — it is the fastest way for us to find the order.
How do I check on an order that is running?
Your confirmation email is the record of the order, so keep it. If something looks wrong — nothing has started, or the count is short of what you paid for — email us with that confirmation and we will look at the order itself rather than guessing from the outside.
I gave you the wrong handle or the wrong post. Can you change it?
If the order has not started yet, usually yes — email us immediately and we will try to catch it. Once delivery has begun it cannot be redirected, because what has already been delivered cannot be taken back off the wrong post. This is the one mistake worth double-checking before you pay.
What happens if my account is private when the order runs?
A private profile or a deleted post cannot receive delivery — there is nothing public for the order to land on. Keep the account public and the post up until the order completes. If we could not deliver because the target changed, tell us and we will work out the right remedy with you.
Where are your customer reviews?
We have not published any yet, and we would rather say that plainly than fill the gap with something we wrote ourselves. When a real buyer sends a review and we can match it to a completed order, it goes up — including the critical ones.
Still stuck?
A person reads every message, 24/7. First replies usually land in under 2 hours.